Call Centers-the solution to the small business crisis
The Coronavirus Pandemic forces different sectors of the economy to reinvent itself in the spirit of remaining active. Call Centers and Contact Centers are the
Which companies will survive the pandemic?
The commercial and economic inactivity that accompanies the measure of social isolation in search of decreasing the spread of COVID-19 has forced many companies, both
Minimize the Impact of Covid-19 on your Business
Since the new Coronavirus Covid-19 was declared a pandemic by OMS, there are multiple impacts that have been expected for different sectors, especially for the
Does your company need a Contact Center during the crisis?
The short answer is: Yes! The recent crisis generated globally by the Covid-19 pandemic has forced all types of companies to digitize their businesses and
Presence and Digital Attention, the Cure for the Current Crisis
Currently, due to the social and economic crisis generated by the Coronavirus Covid-19, many companies seeking adaptability have opted for strategies such as the “Home
What is a Call Center and what is its purpose?
A call center is a call response service that seeks companies to maintain contact with their customers in an effective and outsourced way, as it